Digital transformation for your aftermarket
You know right now your product is the best it can be, but you and your teams are committed to continuous improvement to make it even better.
What if you could offer an unrivalled customer care experience to stand out even further from the crowd? Building a one-stop digital support platform could be the key to enhancing your company’s reputation by maximising customer uptime.
Revenue opportunities continue to grow in the area of aftermarket parts and services, as companies increasingly invest in optimising the performance and lifetime of the equipment they purchase.
Customers insist that manufacturers ensure maximum reliability and uptime through effective customer support, maintenance and repairs.
To grow and compete globally, our digital remote support platform enables you to quickly, easily and affordably scale your aftermarket capabilities.
Aftermarket revenues will be significantly increased as CADshare’s automated workflows allow your aftermarket e-commerce to operate 24/7.
Custom-fit to your business and its needs, you only use and pay for what you need. CADshare can grow with you – add new features as you need them. Set-up is fast and uncomplicated – typically a matter of weeks from start to finish, minimising disruption.
What our Customers say
Bernd Kirshner – Bergmann
It cuts shipping times and reduces mistakes. We don’t lose time on process and our clients don’t lose time with machines down.
Ryan Barker – CDE Global
The CADshare system is light years ahead. Our machinery is bespoke which made parts ordering difficult. CADshare is quicker and easier; we can ship the right part and cut out mistakes,
Markus Gundersen – NTI
CADshare is the future. Stop trying to fix a process built in the 1970s – just build a better one. Reuse your data, let your customers order at a time that suits them and make sure they get the right part.
24/7 parts sales
Your parts shop never sleeps with automated workflows. Customers can log in from their web browser, use intuitive 3D images to identify the parts they need, and either generate purchase orders or complete the sale and pay online.
Increase aftermarket revenue
Maximise the value of each basket by using the CADshare system to compile parts kits, options, and allow customers to set up recurring orders. Increased accuracy means faster delivery and reduced returns which is what your customers are demanding.
Remote customer support
Customers value the human touch, and with CADshare they can have live conversations with your staff within the platform. All the convenience of self-service automation, with specialised real-time support available when needed.
Features
Fast, accurate, online parts orders
Remote customer support 24/7
Reliable, scaleable digital platform digital tech data, all in one place
Benefits
Happy customers and fewer complaints
Increased productivity and job satisfaction for staff
Easy to set up and use
Book a Free Demo
If you’re curious to see what digital aftersales might look like in your business, why not try a quick free demo of CADshare’s suite of features. We’ll show you how it could fit with existing systems and processes, and you can explore your options.